Frequently Asked Questions
Everything you need to know about your ONE.SHOP experience.
What is the standard shipping time for orders?
Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination and customs processing.
How do I ensure I am ordering the correct size for fight gear?
We provide a comprehensive size guide on every product page. We recommend measuring your dimensions and comparing them to our charts to ensure a perfect fit for apparel and equipment.
What is your return policy for sports equipment?
We offer a 30-day return policy for most items. Products must be in their original packaging, unused, and with all tags attached to be eligible for a full refund.
Are the products sold on ONE.SHOP authentic?
Yes, all merchandise and equipment sold on ONE.SHOP are 100% authentic and officially licensed, ensuring the highest quality standards for professional athletes and fans.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order once it has shipped?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.