Returns & Exchanges

At ONE.SHOP, we are committed to providing top-quality sports gear and apparel. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached. Ensure the gear is unworn, unwashed, and in its original condition.

• 3.
  Ship the Items

  Print the prepaid shipping label provided through the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship your replacement gear within 5-7 business days.